Check the two records
Open your bank app and check the debit, amount and reference. Open the betting site separately, then find the deposit order for that same amount. If bank show successful but cashier still dey pending, keep both numbers.
No pay twice
No send another transfer just because balance never update. Tell official support the amount, time and the two references. If dem say dem return the money, check your bank for the credit wey match the first debit.
Keep your PIN to yourself
Person wey dey trace payment no need your PIN or OTP for chat. If dem send account number for WhatsApp and say make you pay again, check through the official site first.